Practice policies

Read our practice policies on these pages.

Access plans

We are committed to ensuring patients can access the care they need in a timely and convenient way. Our practice is working as part of a wider network to improve...

Accessibility

Accessibility statement for Simpson House Medical Centre This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the...

Complaints process policy

Read our full complaints process policy (Word document). If you need this information in a different format, please contact reception.

Dental policy

GPs do not treat dental problems. If you have a tooth or gum problem, please see your dentist about this. Dentists have a responsibility to offer emergency appointments, where needed....

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...

Safe Surgeries Declaration

Download our Safe Surgeries Declaration (PDF). If you need this information in a different format, please contact reception.

Date published: 20th September, 2023
Date last updated: 29th June 2025