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Telephoning the Practice

As you will know the Practice telephone lines can get exceptionally busy, particularly at certain times of the day. For example, on average we receive 210 calls between 8.30am and 10.00am on a Monday morning.  Many of these calls are for non urgent matters that could have been dealt with later in the day. We ask that if you are not calling for an urgent on the day appointment you wait and telephone the Practice between 11.00am and 4.00pm.  

We are constantly looking at new and innovative ways to manage our telephone lines and hope that in 2016 we will be able to increase capacity and introduce a call queuing system, but in the meantime we do ask that our patients work with us to ensure they are calling at the most appropriate time.

Get Your Flu Jab this January and February

Christmas is over but the Flu Season is still here so it is important that you get your flu jab.

Influenza is an acute viral infection which spreads easily from person to person. Those most at risk are the over 65s, those with chronic respiratory disease such as asthma and chronic bronchitis, people with diabetes mellitus, those with an underactive immune system and pregnant women.

Vaccination is the most effective way to prevent infection. If you are eligible for a flu vaccine, please call Reception and book an appointment NOW!

Like us and follow us on Social Media

Here at Simpson House, we try to cater for all ages, cultures and technological backgrounds. We have therefore stepped up our game on Social Media networks Twitter and Facebook. 

So please do FOLLOW us on Twitter and LIKE us on Facebook.

 

Please note, these networks are for news and administrative feeds. Clinical and urgent issues need to be reported to Reception by visiting us or calling on 020 8864 3466.

Meningitis Vaccine

Born between 1st September 1996 and 31st August 1997? Please phone the surgery to have the new Meningitis Vaccine. CLICK HERE for more information.

Missed Appointments

The Practice has implemented a new Did Not Attend Policy.  For full details click HERE and go to the Missed Appointments tab.

New Patient Registration

If you are new to the area and are looking for a GP, firstly, welcome to Harrow! We are currently registering new patients and would be happy to provide you with further information about the Practice and the services we offer.  Follow the links above to find out more about our clinics and services as well as the practice staff.  If you would like to know how to register please click HERE.

Think before you attend A&E

Before you attend A&E please think carefully about whether that is actually the right choice or whether you could get help elsewhere.  There are still people heading to A&E even though they should really be seeking help from GPs, pharmacists or getting better at home. 

The hospital teams find themselves having to care for people with illnesses such as colds and flu; or the winter sickness and diarrhoea bug – that means they have to balance the overriding need to deal with genuine medical emergencies; with the needs of the less seriously ill.

Many people arriving at A&E would get faster; more convenient help if they spoke to a qualified pharmacist; contacted the practice; called 111; visited one of the NHS walk-in centres or an urgent care centre.

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